How do I open a support ticket when I can't log in?

If you can’t sign in to open a ticket, send a support request through the sale department

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How can I disable device verification?

accounts with email and password sign-ins and no 2FA are protected with device verification by...

I forgot my username or password

Your username is the email you used to sign up for your Colonel Server account. You can request...

Can I have a refund?

We do not offer refunds. If there are extenuating circumstances, contact support.